Let’s talk about quality.

Quality is critical for our mission to help people unleash their potential for a better life.

However, quality is not just a system of policies and processes. It is a mindset. It is what helps us to always try to offer the best possible products and services to our customers.

Each of us can make a difference and we are all responsible, not just the quality departments.

We ensure good services and quality products by:

• Listening to feedback and acting accordingly
• Remembering that innovation is central to achieving our ambitions
• Collaborating with HCPs to deliver a wide range of hearing solutions
• Carefully considering the needs of hearing-impaired people

Quality requires a company-wide commitment to compliance which goes beyond answering questions or ticking boxes to develop innovative, high quality, and safe hearing solutions while driving efficiency through effective, streamlines processes.

• providing a safe and healthy working condition for our employees, contractors and visitors, and systematically eliminating hazards and reducing risks.
• preventing work-related disease and environmental pollution
• ensuring that our product life cycle helps protect the natural environment and contributes to a sustainable future.
• fulfilling our EH&S compliance obligations in our processes, which are the cornerstone of our daily work.
• continuously improving our EH&S management system & performance to bring us closer toward the goal of zero accidents, zero health impact and zero waste.
• securing the consulting and participation of workers are appropriate